Register for Internet Banking

Mobile Banking app

  • Join over 1 million of our customers who already use our app.
  • You can login securely with your fingerprint or Face ID.
  • Stay up to date with notifications.

Get it on Google Play Download on the App Store

How to set up the app

Internet Banking

Registering through Internet Banking lets you access you accounts using our website, usually from a computer or tablet. 

Register now

Step by step guide to registering

1. Personal details

We’ll ask for your name, date of birth, postcode and account details for one of your Bank of Scotland accounts.

2. Log in details

Next you’ll create your User ID and password. For Mobile Banking, depending on the type of phone you have, you can log on securely using your fingerprint or Face ID.

3. Security check

You’ll see our terms and conditions at this point. Now we’ll do a quick security check to make sure it’s you. Select which phone number you want us to call.

4. Verification

Make a note of the 4-digit code you see on screen. Keep this code private. Then we’ll call you on the number you chose.

5. Read out the code

We’ll ask you to read out the code or key it in using the numbers on your phone. What happens if this doesn’t work?

6. All done!

That’s it, you’ve set up your details and now you can log in to our Mobile Banking app or Internet Banking.

Keeping you safe

If we need to give you a code to use in our security check, we’ll only show it on your Internet Banking screen or by post if you have specifically requested this. 

Don’t trust anyone who gives you a code over the phone or webchat. Please keep this code private. You'll only get an automated call if you've requested one.

Important legal information

Please note: Our Mobile Banking app is supported by devices running iOS or Android. The app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details.

If your phone has been subjected to unauthorised modifications (e.g. jailbroken or rooted) the app will not be compatible with your device.

Android/Google Play is a trademark of Google Inc. Apple, the Apple logo, Touch ID and Face ID are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

We don't charge you for Mobile Banking, but your mobile operator may charge for some services, please check with them. It may be unlawful to use some Internet and Mobile Banking services in some countries. Please check before you travel. Services may be affected by phone signal and functionality.

Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.