Telephone number	Opening hours
Telephone number Bank Account Enquiries 0345 721 3141 If you're calling from abroad you can call us on +44 (0) 1313 37 42 18.	Opening hours Existing customers Lines are open 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week. New customers Lines are open 9am – 6pm Monday – Saturday
Telephone number Arranged overdraft referrals 0345 721 3141	Opening hours Lines are open 9am – 6pm Monday – Saturday

Telephone number	Opening hours
Telephone number New customers: 0330 018 2884	Opening hours Monday-Friday 8am-8pm, Saturday 8am-6pm, Sunday and Bank Holidays 10am-4pm
Telephone number Existing Customers: 0330 018 4175	Opening hours Monday-Friday 8am-8pm, Saturday 8am-6pm, Sunday and Bank Holidays 10am-4pm
Telephone number Car insurance claims: 0330 018 5561	Opening hours 24 hours a day, 7 days a week
Telephone number RAC Breakdown Cover: 0330 159 0978	Opening hours 24 hours a day, 7 days a week
Telephone number Windscreen glass repairer: 0330 018 4174	Opening hours 24 hours a day, 7 days a week
Telephone number Keycare cover: 0345 075 6187	Opening hours 24 hours a day, 7 days a week

Telephone number	Opening hours
Telephone number General Credit Card Service Queries 0345 964 5645 If you're calling from abroad you can call us on +44 (0) 173 357 4121.	Opening hours Lines are open 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
Telephone number To apply or discuss application queries 0800 328 5984 Some credit card offers shown on our site may only be available if you apply online.	Opening hours Line are open 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
Telephone number Repayment Cover 0345 605 1150	Opening hours Lines are open 9am – 6pm Monday – Saturday
Telephone number Card Care 0844 871 5408	Opening hours 24 hours a day, seven days a week

Telephone number	Opening hours
Telephone number Get a quote 0345 850 1301 to get a quote or switch your home insurance. You can also get a quote online	Opening hours Mon-Fri: 8am-6pm Sat: 9am-1pm
Telephone number Pay for your policy If you received your quote online and have been asked to contact us for payment, please call us on 0345 850 1301. Buying the policy on behalf of someone else? You can still call us. Please just make sure the policy holder is with you when you call	Opening hours Mon-Fri: 8am – 6pm. Sat: 9am – 1pm.
Telephone number Make a claim Make a new claim or get an update on a claim you've made. 0345 604 6714 if your policy starts with HBP. 0345 300 5180 if your policy starts with HAP. You can also make a claim online.	Opening hours Mon-Fri: 8am - 6pm. Sat: 9am - 1pm.
Telephone number Struggling to pay We may be able to help. 0345 602 6164	Opening hours Mon-Fri: 8am - 6pm Sat: 9am - 1pm
Telephone number Home Emergency helpline In case of an emergency, our Home Insurance Emergency helpline is available for all policy holders 24 hours a day. 0345 672 2804	Opening hours 24 hours a day
Telephone number Legal Expenses helpline 0345 300 1821 if your policy starts with HBP. 0345 300 2238 if your policy starts with HAP.	Opening hours 24 hours a day
Telephone number Manage your policy Cancel your policy 0345 604 6714 if your policy starts with HBP. 0345 300 5180 if your policy starts with HAP. You can also cancel your policy online. Renew your policy 0345 604 6714 if your policy starts with HBP. 0345 300 5180 if your policy starts with HAP. Check something or update your policy To ask a question or tell us if something has changed what will affect your policy. 0345 604 6714 if your policy starts with HBP. 0345 300 5180 if your policy starts with HAP. Moving home If you're moving and want to transfer your policy to your home. 0345 604 6714 if you policy starts with HBP. 0345 300 5180 if your policy starts with HAP. Proof of insurance For urgent proof of insurance. 0345 604 6714 if your policy starts with HBP. 0345 300 5180 if your policy starts with HAP. Otherwise, you can get proof of insurance online. Let someone else talk to us on your behalf. To let someone you trust talk to us about your policy. 0345 604 6714 if your policy starts with HBP. 0345 300 5180 if your policy starts with HAP.	Opening hours Mon-Fri: 8am - 6pm Sat: 9am - 1pm

Telephone number	Opening hours
Telephone number 0345 606 1188 Sign in to Share Dealing Online Register for Share Dealing Online	Opening hours Available Monday – Friday 8am to 9pm (Closed weekends and English Bank Holidays).
Telephone number E – Investments beginning with IB 0345 835 5727	Opening hours Monday – Friday 8am to 5pm
Telephone number Ready-Made Investments beginning with EB 0330 123 5521	Opening hours Monday – Friday 9am to 5pm
Telephone number Online Investments 0345 835 5727	Opening hours Mon – Fri: 8am - 5pm (Closed weekends and English Bank Holidays)

Car finance	Telephone number	Opening hours
Car finance Speak to us about your PCP or HP application	Telephone number 0333 202 7968	Opening hours Mon–Fri: 8.30am–6pm Sat: 9am–1pm Sun: closed
Car finance Existing PCP and HP customers	Telephone number 0333 202 7943	Opening hours Mon-Fri: 8:30am-6pm Sat: 9am-1pm Sun: closed
Car finance Speak to us about Car Leasing	Telephone number 0345 982 5338	Opening hours Mon-Fri: 9am-5pm Sat: closed Sun: closed

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