Stay up to date with mobile app notifications

Helping you stay in control

Activate mobile app notifications, and we will send you notifications based on your account activity and preferences, including:

  • Smart Alerts - See when money is paid in or out, and receive reminders and insights for your regular payments
  • Purchase Alerts - An instant alert each time you use your debit card
  • Spending summary - A weekly round up of what you have spent on your debit card
  • Credit Card Alerts – Updates to help you keep on top of your account activity.

We may also need to send you a notification to check it’s you when shopping online.

Download our mobile banking app

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Screenshot of mobile phone showing a notification from Bank of Scotland on the lock screen.

Coming soon.

We’re constantly working to improve how we can help you keep up to date with your money. Look out for future updates including new and improved notifications. 

How to activate mobile notifications

1. Choose ‘Profile & Settings’

In the mobile banking app go to the top right corner and click on the ‘Profile & Settings’ icon.

2. Select ‘Settings’

Choose the ‘Settings’ tab from within the ‘Profile & Settings’ menu.

3. Click ‘How we contact you’

Then select ‘Notifications’ and activate the alerts you want to receive using the toggles.

Some important things to bear in mind:

  • To receive notifications, you’ll have to have to have data enabled. This also means that when you’re abroad, you’ll only receive notifications if you have roaming enabled, or when you connect to Wi-Fi. Your mobile network may charge you for roaming services, so please check with them.
  • If you decide you no longer want to receive notifications, you can switch some or all of them off in the app. We’ll send you the notifications you’ve chosen to  activate and we might occasionally send you service information. We won’t use notifications for marketing messages.
  • If you delete and reinstall the app, or switch to a different device, you’ll need to enable notifications again.

Mobile notifications - frequently asked questions

  • App notifications (also known as push notifications) are messages that appear on your mobile device. You do not have to be logged into your banking app to see them. You can customise your notification preferences in your mobile app settings.

  • To activate app notifications, go to the More tile at the bottom right hand corner of your mobile banking app. Under Settings and Info, choose Notifications, and then select which alerts you would like to activate.

    More > Settings and Info > Notifications

  • You will receive the notifications that you choose to activate. These messages will relate only to your banking activity and will not be used for marketing purposes. The Notifications preference page within the app will provide detail of the notifications available. 

    More > Settings and Info > Notifications

More ways to help you with your Internet Banking

Download our mobile banking app

Use your smartphone and Internet Banking login credentials to keep up with your balance, move money and pay bills – whenever and wherever you want.


Our mobile banking appClick for our mobile banking app

Using your smartphone or tablet?

Here are the most frequently asked questions about our mobile banking apps and using hands-free devices to get the most out of Internet Banking.

Common FAQsClick for common frequently asked questions

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