Manage app notifications

You can do this in our app

Opt in to the notifications that are useful for you.
See a weekly round up of your spending and how much cashback you've earned.
Keep on top of your card payments.

Mobile phone showing a notification from Bank of Scotland on the lock screen.

How to change your preferences in the app

Log in to the app. Then choose Profile and settings from the top-right corner.
Select Settings. Then choose How we contact you.
Select Notifications. Use the toggles to switch options on or off.
All done. You’ve changed your preferences and can do it again anytime.

App notifications explained

Types of app notification expandable section

App notifications are also called push notifications. You can get them on your mobile phone or tablet from an app you have installed.

Notifications from our Mobile Banking app can tell you something about your money or your account. There are different types of notifications and you can select which ones you want to receive.

For example, we can tell you when money comes in or goes out of your account, or when you make a purchase on your debit card.

You can find out more on the notifications page in the app.

Sometimes we have to send you important texts and emails even if you’ve told us you don’t want push notifications.
What you'll need expandable section

You'll need to have downloaded our app to your mobile or tablet device.

To get notifications, your device needs an Internet connection. So if you're out and about, and not connected to Wi-Fi then you'll need to have data enabled.

When you’re abroad, you'll need roaming enabled when you're not connected to Wi-Fi. Your mobile network may charge you for roaming services, so please check with them
What happens if you get a new device, or reinstall the app expandable section

If you’re new to the app or change your device, you'll need to allow notifications again.

To do this, toggle on notifications in the app and on your phone.

If you need help with this, view the notifications page in the app. Just turn on the notifications you want. If your device settings aren’t turned on, we’ll show you how to do it.