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Worried about paying your mortgage? We have various ways that we can help you.
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Support for existing customers
You can’t predict the future, but you can protect the people you love.
If you're having trouble paying your mortgage, please get in touch.
The sooner you let us know, the quicker we can help.
Call us on 0800 028 3861.
Lines are open Monday to Friday, 8am to 8pm and Saturday, 8am to 5pm.
Call us on 0808 145 0437.
Lines are open Monday to Friday, 9am to 8pm and Saturday, 9am to 4pm.
Simply answer a few questions and we’ll give you a range of payment options designed just for you.
We've put together some guides to help you manage your money and understand the support available to you.