The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

Getting more help

Get help by selecting ‘Help and contact us’ from the tool bar wherever you are on the site.

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You can choose from some helpful tools and information, including ‘Show me how to…’.

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Simply choose the option you need help with to be shown step-by-step guidance on screen.

Image showing how to get more help with Internet Banking