Update your address
If you’re moving abroad, the change is for a child’s account, or you need letters sent to more than one address, please visit your local branch.
To change your address in our app
Other ways to change your address
You can write to us at:
Bank of Scotland
PO Box 23581
Please quote the following reference number: P1COA. We will also need your:
- Old address
- New address
- Product account or policy number
- Date of birth
- Phone number or email address
If you have a personal product or service with the following parts of the Lloyds Banking Group we'll let them know you've changed your address:
Bank of Scotland
Lloyds Bank Private Banking
For any insurance set up by us, please contact your provider to update them with your new address. It could affect your policy if you don’t.
Important legal information
Mobile Banking: We don’t charge you for Mobile Banking but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. You must be registered for Internet Banking. Terms and conditions apply.
Mobile Banking app: Our Mobile Banking app is available to Internet Banking customers with a UK personal account and valid registered phone number. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.