We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations please only call if it is urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Internet Banking.

Facial Disfigurement

We will never treat you differently as a customer if you have a disfigurement. If you prefer to see us in a private meeting room in branch, we will arrange that for you. Just let us know in advance when you make an appointment.

Find contact details for any branch

Our promise

Our promise is to do our best to resolve any problems you have. If you wish to complain visit your local branch or call 0800 072 8668 or +44 0131 278 3729.