Help & guidance

Looking for more info about how car finance works? Our FAQs and extra guides are the perfect place to start.

FAQs

Details answers on the ins and outs of Car Finance Plus.

Good condition guide

Taken out Flex Car Finance and want to return your car? This guide will help you avoid return charges.

Car finance made easy

Our short video explains the essentials of car finance, including:

  • how car finance works with Bank of Scotland
  • the differences between Fixed Car Finance and Flex Car Finance
  • what to expect when you apply.

Existing customers


Manage your account online, check your statements or make extra payments.

Log in using your unique agreement number. You can find this on your contract agreement, or in your welcome letter.