The Halifax brand is changing to Lloyds

The change will happen over time, and there is no impact on Bank of Scotland.

 

A change to our family of brands

Bank of Scotland, Lloyds and Halifax are all part of the same family of brands, so whilst Halifax brand might be changing - everything else stays the same. You'll continue to get the same great service from the people you know and trust.

What this means for you

Bank of Scotland will continue to serve customers in Scotland as a distinct brand. This change won’t affect your Bank of Scotland accounts or services.

You won't need to do anything, and there won't be any changes to your Bank of Scotland accounts, including any business banking or private banking you have with us.

Your questions answered

Here you'll find more information about this change including answers to some key questions you may have.

Keeping your money and personal data safe

We’ll never ask you to share your personal details or move money by phone, email or text. Any links or QR codes we share will be for general information only. We won’t ask you to log in or verify yourself using them. If anyone does, it’s a scam and isn’t from us, please don’t respond.

Protecting yourself from fraud

More support with your banking

Managing someone else’s affairs

If you're looking to support someone with managing their accounts, or looking to appoint someone to help you manage your own, we're here to help.​

Representative access

Experiencing financial abuse

If your circumstances mean you think this change could put you at risk of abuse, we’re here to support you. Please contact us in the way that best suits you.

Contact us

Money worries

Keeping on top of your money can be tough, particularly with the current rising cost of living impacting many of us. Here's how we can help.

Help with money worries

Need help?

If you need anything, you can message us in the app or through online banking at any time – we’re here for you 24 hours a day, 7 days a week.

Need help?

If you need anything, you can message us in the app or through online banking at any time – we’re here for you 24 hours a day, 7 days a week.

Message us

Our virtual assistant can easily answer most questions. If it can't help, we'll pass you onto someone who can.

How to message us