Go paper-free
Amend paper-free preferences for your statements and correspondence.
Co-servicing frequently asked questions
We’ve answered some of the most common questions about changes to how you can bank with us.
Support and protection
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If you have a joint account with someone, you’ll both be able to see this account in your Bank of Scotland, Lloyds and Halifax apps and online banking. Any accounts that are solely yours will only be visible to you.
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You’ll continue to be protected as you are today. We take a multi-layered approach to fraud prevention to protect your accounts and money. You can find out more about the most common scams and how to protect yourself on the fraud hub. Remember, we’ll never ask you to move money into another account or share your login or card details.
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Lloyds, Halifax and Bank of Scotland have been part of the same family since 2009. You can find out more about how we use your personal information in our Data Privacy Notice.
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There’s no change to the Financial Services Compensation Scheme (FSCS) protection. Money you hold with Bank of Scotland plc, which includes Halifax, will still be protected separately to any money with Lloyds Bank plc.
Save yourself a trip
Pay in a cheque, update your details or chat to us, wherever you are.
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Important legal information
Calls may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, seven days a week.