If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Managing your accounts online

Registration, view accounts and update your details

Information on registering for the online service, signing in, how to add / remove accounts and updating your personal details.

Moving money and paying bills

How to set up, view and amend bill payments, standing orders, direct debits and transfers between your accounts.

Paper-free statements

Registering for the Paper-free service.

Power of Attorney

How to register for Power of Attorney.