Facing Financial Difficulty

We know that life can throw surprises at you, and it can be tough to admit you have money problems. You're not alone though - we are here to help.

If you're having trouble paying your mortgage then please contact us. The sooner you let us know, the quicker we can help and get you back on track.

Get support with this online

We can give you help online to meet your needs - whether you're behind with payments or worried you’ll miss one. Use our Halifax support tool to find out how we can help.

Get support online

Or you can call us

Already missed a payment?

You can call us on 0800 028 3861. Lines are open Monday to Friday, 8.00am to 8.00pm and Saturday, 8.00am to 5.00pm.

Worried about your future payments?

Call us on 0808 145 0437. Lines are open Monday to Friday, 9am to 8pm and Saturday, 9am to 4pm.

Dealing with financial difficulty

We've put together some guides to help you manage your money and understand the support available to you.

Find out about available support

You could lose your home if you don't keep up your mortgage repayments