If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Switch to a new deal

If your current mortgage deal is ending, or you are on one of our lender variable rates and want the reassurance of a fixed rate, you may be looking to switch to a new deal.

How you switch to a new deal depends on your mortgage account number. Your account number may have recently changed. Check your latest mortgage statement or sign in to Internet Banking to view your mortgage details.

If your mortgage has a 14 digit account number that starts with 10 then your mortgage is provided by the Halifax.

You can find current rates on the Halifax website.

Switch to a new deal

You could lose your home if you don't keep up your mortgage repayments