We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations please only call if it is urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Internet Banking.

Request a redemption statement

If you want to know the total amount needed to repay your mortgage, please call to request a redemption statement on 0345 727 3747. We're open 8am until 8pm Monday to Friday and 9am until 4pm on Saturdays (closed on Sundays and Bank Holidays).

We will ask you what date you want to repay your mortgage so we can give you an exact figure that includes all costs and charges up to that date.

You could lose your home if you don't keep up your mortgage repayments