If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Make changes to your mortgage

You may want to make changes to your mortgage, such as changing the term or adding or removing a named person.

How you make changes depends on your mortgage account number. Your account number may have recently changed. Check your latest mortgage statement or sign in to Internet Banking to view your mortgage details.

If your mortgage has a 14 digit account number that starts with 10 then your mortgage is provided by the Halifax.

You can find information on how to make changes to your mortgage on the Halifax website.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.