How you make a payment depends on your mortgage account number. Your account number may have recently changed. Check your latest mortgage statement or sign in to Internet Banking to view your mortgage details.
If your mortgage has a 14 digit account number that starts with 10 then your mortgage is provided by the Halifax.
You can find information on ways to make a payment on the Halifax website.
Your home may be repossessed if you do not keep up repayments on your mortgage.