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Receive money from outside the UK or in a foreign currency
Get sent money from outside the UK
- Receive pounds or a foreign currency.
- No Bank of Scotland fee for payments in euros from within the EEA or UK.
- Find your IBAN and BIC in our Mobile Banking app or Internet Banking.
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For your payment to be transferred as quickly as possible, you'll need to give the sender your:
- full name
- address
- IBAN
- BIC.
You can find your IBAN and BIC using Internet Banking or our app.
How to do it
We'll take it step by step.
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- Log in to Internet Banking and select an account.
- Choose the View IBAN / BIC link.
- All done. You can now give your IBAN or BIC to your sender.
- Log in to our app and select the More option from your account.
- Choose Send bank details. Then select Send international details.
- From the list, choose the preferred messaging app you want to use to send your banking details.
- Select who you want to send the details to from your list of contacts.
- All done - you’ve shared your account details.
Getting started online
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Statement
You can find your IBAN and BIC in the top-right corner of your statement.
Phone
Phone us on 0345 721 3141 (+44 (0) 1313 37 42 18 from outside the UK), 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
Branch
You can visit your nearest branch for help with payments.
A look at the details
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Type of payment
Fee
Type of payment
Payments in euro received from within the UK, EEA or by SEPA Credit Transfer.
Fee
No fee.
Type of payment
Receiving a payment up to and including £100.
Fee
£2*
Type of payment
Receiving a payment of over £100.
Fee
£7*
*This fee won't apply to payments in pounds received from within the EU to our Basic Account.
We’ll convert the payment received into pounds on the day we pay it into your account. We use our standard exchange rate for money received from outside the UK or in a foreign currency.
Other fees
The bank overseas may use an agent bank to send your payment to us. The agent bank may take a fee from the payment amount which means Bank of Scotland receives a lower amount which we will then pay into your account.
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Payments are processed using our standard exchange rate and we’ll only change your payment into pounds when we receive it. Until then the exchange rate is indicative, for information only and can change at any time.
To get an indication of the exchange rate you may receive, you can phone us on 03457 213141, 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
Our standard exchange rate includes a margin which you can see by using our margin calculator. The margin changes depending on how much you expect to receive.
The margin is the difference between our standard exchange rate and the wholesale rate at which we buy and sell currency in the foreign exchange markets.
Margin Calculator
I am expecting a payment of:
Payment margin:
##marginrec##%For example:
A person in the United States makes a payment of $1,000 to your account. If the current GBP/USD wholesale rate is 1.2600 , the Bank of Scotland standard exchange rate applied to the incoming payment would be 1.3047, based on our current margin of 3.55%.
In this example, if we receive $1,000 this means you’ll receive £759.44 in your account after we charge our £7 fee.
Please note: We use a live wholesale rate to calculate the standard exchange rate. Together with the percentages outlined previously, the information is indicative, for information only and can change at any time.
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Payments sent in euros from a bank within the EEA should be in your account by the end of the following working day.
We can't control when we'll receive payments not in euros or from outside of the EEA. This depends on when and how the sending bank sends the payment to us. When we do receive it, we'll convert it into pounds, take our fee and then pay the money into your account as soon as possible.
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Please contact the sender of the money and ask them to contact the bank sending the money. They can trace the payment.
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If you want to pay in a foreign currency cheque, sign your name on the back of the cheque and call in to branch. We generally try to “negotiate” a cheque. If we can’t do that or you ask us, we can “collect” it.
We may not be able to accept cheques in all foreign currencies.
Negotiating or collecting a cheque - what's the difference?
Negotiating: We'll usually pay the money into your account by the sixth working day after we receive it. We'll convert it into pounds using our standard exchange rate.
Collecting: We'll pay the money into your account when we receive payment from the paying bank. The time this takes can vary depending on the paying bank or its country. We send the cheque to them and we may use an agent to do this. When we receive payment, we'll convert it to pounds using our standard exchange rate.
For more information
To get help or ask questions about the standard exchange rates for foreign cheques, you can visit one of our branches or call us on 0345 721 3141. Lines are open 8am-8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
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