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Amend paper-free preferences for your statements and correspondence.
Banking Hubs
Banking Hubs are a shared banking space in your community where you can do your everyday banking. They’re owned by Cash Access UK and run by the Post Office®. Banking Hubs are open Monday to Friday, 9am to 5pm.
You can find a full list of Banking Hubs on the Cash Access UK website.
Some Banking Hubs also have a Bank of Scotland Community Banker available once a week. They can help with banking services and account support.
Find your nearest Community Banker
Keep checking if you can't see a Community Banker near you right now. We are adding new locations, which you’ll be able to see soon.
Things you can do in a Banking Hub
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- Use your debit card and PIN to pay cash into your account.
- We’ll count your cash, give you a receipt, and you’ll have instant access to your money.
- You can pay in up to £2,955 a month and up to £20,000 a year. If you have a joint account, you can both pay in up to £2,955 a month and £20,000 per year.
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- If you’re paying in a cheque, you’ll need to use a cheque envelope and a paying-in slip. Cheque envelopes are available in the Post Office, but we’ll need to order paying-in slips for you. You can either give us a call or request some up when you are next in a branch.
- Cheques paid in at a Post Office may take up to two working days to reach your account.
- You’ll need separate paying-in slips and cheque envelopes if you’re paying-in cash and cheques at the same time.
- From 31 December 2025 you’ll no longer be able to pay cheques into your account at the Post Office.
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- You can withdraw up to £300 a day from your current account at the Post Office. You’ll need your debit card and PIN. These withdrawals are free.
- These withdrawals count towards your £800 daily cash machine limit. So, if you withdraw £300 over the Post Office counter, you’ll only be able to withdraw a further £500 from a cash machine, on the same day.
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- You can check your balance at the counter. You’ll need your debit card and PIN.
Save yourself a trip
Pay in a cheque, update your details or chat to us, wherever you are.
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