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Branch closures
Understanding the reasons for a closure
To help you understand the reasons why we close a branch, we create two Closing Branch Review documents.
Part 1 lets you know how we made the decision - and is available when we let everyone know about the closure. Part 2 gives a summary of the feedback we get following conversations with the local community – and is available 2 weeks before the branch closes.
You’ll find these Reviews listed alphabetically below.
Understanding the impact on our customers
When making changes to our branch network, we always look to understand the impact on our customers – including how they continue to access banking services.
Because of this, we may sometimes have a Community Banker visit the area after the branch closes. Or as part of an independent review a Banking Hub or Deposit Service may be set up in a nearby location.
We are committed to following the requirements of the Financial Conduct Authority – 'FG 22/6: Branch and ATM closures or conversions.
Making banking easier
Bank of Scotland is proud to be part of the same family as Lloyds and Halifax. We’re introducing more ways you can manage any personal accounts you have with Bank of Scotland, Lloyds or Halifax in one place, using co-servicing. Whether that’s online through the apps and online banking, or with a colleague over the phone, or in a branch.
|
Branch name |
Branch address |
Futher information |
|---|---|---|
|
Branch name Alexandria |
Branch address 133 Main Street, |
Futher information Branch Review - Part 1 (PDF, 125KB) Branch Review - Part 2 (PDF, 42KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Annan |
Branch address 111 High Street, |
Futher information Branch Review - Part 1 (PDF, 125KB) Branch Review - Part 2 (PDF, 42KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Benbecula, Balivanich |
Branch address Balivanich, |
Futher information Branch Review – Part 1 (PDF, 115KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Bishopbriggs |
Branch address 191 Kirkintilloch Road, |
Futher information Branch Review - Part 1 (PDF, 125KB) Branch Review - Part 2 (PDF, 42KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Blairgowrie |
Branch address 51 High Street, |
Futher information Branch Review – Part 1 (PDF, 118KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Bridge Of Don |
Branch address 79 Ellon Road, |
Futher information Branch Review – Part 1 (PDF, 120KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Broughty Ferry |
Branch address 327 Brook Street, |
Futher information Branch Review – Part 1 (PDF, 118KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Callander |
Branch address 42 Main Street, |
Futher information Branch Review - Part 1 (PDF, 117KB) Branch Review - Part 2 (PDF, 323KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Castle Douglas |
Branch address 192 King Street, |
Futher information Branch Review - Part 1 (PDF, 119KB) Branch Review - Part 2 (PDF, 44KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Dingwall |
Branch address High Street, |
Futher information Branch Review - Part 1 (PDF, 119KB) Branch Review - Part 2 (PDF, 44KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Gairloch |
Branch address Bank Brae, |
Futher information Branch Review - Part 1 (PDF, 118KB) Branch Review - Part 2 (PDF, 44KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Garrowhill |
Branch address 187 Baillieston Road, |
Futher information Branch Review – Part 1 (PDF, 120KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Grangemouth |
Branch address 24 La Porte Precinct, |
Futher information Branch Review - Part 1 (PDF, 122KB) Branch Review - Part 2 (available at least 2 weeks before closure) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Haddington |
Branch address 44 Court Street, |
Futher information Branch Review – Part 1 (PDF, 117KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Hawick |
Branch address 7 High Street, |
Futher information Branch Review - Part 1 (PDF, 122KB) Branch Review - Part 2 (available at least 2 weeks before closure) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Helensburgh |
Branch address 26 Colquhoun Square, |
Futher information Branch Review - Part 1 (PDF, 125KB) Branch Review - Part 2 (PDF, 42KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Kelso |
Branch address 8-9 The Square, |
Futher information Branch Review – Part 1 (PDF, 117KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Largs |
Branch address 32 Main Street, |
Futher information Branch Review - Part 1 (PDF, 439KB) Branch Review - Part 2 (PDF, 44KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Lochgilphead |
Branch address Poltalloch Street, |
Futher information Branch Review – Part 1 (PDF, 117KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Nairn |
Branch address 73 High Street, |
Futher information Branch Review - Part 1 (PDF, 121KB) Branch Review - Part 2 (PDF, 44KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Penicuik |
Branch address 163A John Street, |
Futher information Branch Review – Part 1 (PDF, 117KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name Rutherglen |
Branch address 82 Main Street, |
Futher information Branch Review – Part 1 (PDF, 122KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
|
Branch name St Andrews |
Branch address 1 Queen's Gardens, |
Futher information Branch Review - Part 1 (PDF, 119KB) Branch Review - Part 2 (PDF, 44KB) New Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review |
|
Branch name Stonehaven |
Branch address 27 Market Square, |
Futher information Branch Review – Part 1 (PDF, 118KB) Branch Review - Part 2 (available at least 2 weeks before closure) Financial Conduct Authority rules mean that LINK have reviewed Access to Cash in the local area. LINK will publish the outcome of this review. |
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