Branch closures

Understanding the reasons for a closure

To help you understand the reasons why we close a branch, we create two Closing Branch Review documents.

Part 1 lets you know how we made the decision - and is available when we let everyone know about the closure. Part 2 gives a summary of the feedback we get following conversations with the local community – and is available 2 weeks before the branch closes.

You’ll find these Reviews listed alphabetically below.

Understanding the impact on our customers

When making changes to our branch network, we always look to understand the impact on our customers – including how they continue to access banking services.

Because of this, we may sometimes have a Community Banker visit the area after the branch closes. Or as part of an independent review a Banking Hub may be set up in a nearby location.

We are committed to following the requirements of the Financial Conduct Authority – 'FG 22/6: Branch and ATM closures or conversions.

Branch closures

Branch name

Branch address

Futher information

Branch name

Aviemore

Branch address

Main Road
Aviemore
Highland
PH22 1RH

Futher information

Branch name

Banff

Branch address

29 Low Street
Banff
Aberdeenshire
AB45 1AU

Futher information

Branch Review - Part 1 (PDF, 105KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Bridge of Weir

Branch address

Main Street
Bridge of Weir
Renfrewshire
PA11 3ED

Futher information

Branch Review - Part 1 (PDF, 113KB)

Branch Review - Part 2 (PDF, 317KB)

Branch name

Buckie

Branch address

21 East Church Street
Buckie
Moray
AB56 1EX

Futher information

Branch name

Cumnock

Branch address

43-45 Townhead Street
Cumnock
East Ayrshire
KA18 1LF

Futher information

Branch name

Ellon

Branch address

5 The Square
Ellon
Aberdeenshire
AB41 9JB

Futher information

Branch Review - Part 1 (PDF, 117KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Girvan

Branch address

17 Dalrymple Street
Girvan
South Ayrshire
KA26 9EU

Futher information

Branch name

Glasgow Pollok

Branch address

Civic Realm Leisure Centre
27 Cowglen Road
Pollok
Glasgow
G53 6EW

Futher information

Branch Review - Part 1 (PDF, 102KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Kilcreggan

Branch address

Shore Road
Kilcreggan
Helensburgh
Argyll and Bute
G84 0JH

Futher information

Branch Review - Part 1 (PDF, 371KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Lanark Bloomgate

Branch address

23 Bloomgate
Lanark
South Lanarkshire
ML11 9EZ

Futher information

Branch Review - Part 1 (PDF, 105KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Lesmahagow

Branch address

9 Abbeygreen
Lesmahagow
South Lanarkshire
ML11 0HD

Futher information

Branch Review - Part 1 (PDF, 105KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Port Glasgow

Branch address

26 John Wood Street
Port Glasgow
Inverclyde
PA14 5HX

Futher information

Branch Review - Part 1 (PDF, 102KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Renfrew

Branch address

1 High Street
Renfrew
Renfrewshire
PA4 8QJ

Futher information

Branch Review - Part 1 (PDF, 102KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Strathaven

Branch address

13 Common Green
Strathaven
South Lanarkshire
ML10 6AQ

Futher information

Branch Review - Part 1 (PDF, 105KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

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