If you dip into your overdraft briefly to cover small payments like unexpected bills, our new daily overdraft fee could mean you'll pay less than you would have before - and make the costs easier to see.
If you borrow larger amounts for longer, the new fee could cost you more. So, you may want to think about applying for a different type of borrowing that may suit you better and cost you less.
If you’re using your overdraft a lot and you have savings, it may be worth using them to pay off what you can. The interest you earn could be less than your overdraft fees. So, you may be better off by using your savings to reduce your overdraft balance and lower your fees.
If you’re concerned about managing your budget, please get in touch in branch or by phone. We will listen and help as best we can.
Call us on 0345 721 3141
If you're calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0)131 337 4218.
Lines are open 7am - 11pm, seven days a week.
Calls may be monitored or recorded.
Not all Telephone Banking services are available 24/7.
Please speak to an adviser for more information.
If you have a hearing or speech impairment you can contact us using the Next Generation Text (NGT) Service or via Textphone on 0345 600 9644 (lines are open seven days a week, 9am to 5.30pm). If you're Deaf and a BSL user, you can use the SignVideo service available on our desktop site.
If you're worried about money, there are advice services you can talk to. You can tell them about your money problems in confidence. They will look at your situation with you, and help you make a plan. They are not part of any banks or loan companies - and their advice is free.