Understanding the reasons for a closure

To help you understand the reasons why we close a branch, we create two Closing Branch Review documents.

Part 1 lets you know how we made the decision - and is available when we let everyone know about the closure. Part 2 gives a summary of the feedback we get following conversations with the local community – and is available 2 weeks before the branch closes.

You’ll find these Reviews listed alphabetically below.

Understanding the impact on our customers

When making changes to our branch network, we always look to understand the impact on our customers – including how they continue to access banking services.

Because of this, we may sometimes have a Community Banker visit the area after the branch closes. Or as part of an independent review a Banking Hub may be set up in a nearby location.

We are committed to following the requirements of the Financial Conduct Authority – 'FG 22/6: Branch and ATM closures or conversions.

Branch closures

Branch closures

Branch name

Branch address

Futher information

Branch name

Aviemore

Branch address

Main Road
Aviemore
Highland
PH22 1RH

Futher information

Branch name

Banff

Branch address

29 Low Street
Banff
Aberdeenshire
AB45 1AU

Futher information

Branch Review - Part 1 (PDF, 117KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Bowmore

Branch address

Shore Street,
Bowmore,
Isle of Islay,
Argyll and Bute,
PA43 7LB

Futher information

Branch name

Bridge of Weir

Branch address

Main Street
Bridge of Weir
Renfrewshire
PA11 3ED

Futher information

Branch Review - Part 1 (PDF, 113KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Brodick

Branch address

Brodick,
Isle of Arran,
East Ayrshire,
KA27 8AB

Futher information

Branch name

Buckie

Branch address

21 East Church Street
Buckie
Moray
AB56 1EX

Futher information

Branch Review - Part 1 (PDF, 117KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Crieff

Branch address

1 Galvelmore Street
Crieff
Perth and Kinross
PH7 4DN

Futher information

Branch name

Cumnock

Branch address

43-45 Townhead Street
Cumnock
East Ayrshire
KA18 1LF

Futher information

Branch name

Cupar

Branch address

The Cross
Cupar
Fife
KY15 4BP

Futher information

Branch name

Dunbar

Branch address

95 High Street
Dunbar
East Lothian
EH42 1ER

Futher information

Branch name

Dundee Fairmuir

Branch address

291 Clepington Road,
Dundee,
DD3 8BD

Futher information

Branch name

Dunkeld

Branch address

High Street
Dunkeld
Perth and Kinross
PH8 0AL

Futher information

Branch name

Dunoon

Branch address

78 Argyll Street,
Dunoon,
Argyll and Bute,
PA23 7NH

Futher information

Branch name

Ellon

Branch address

5 The Square
Ellon
Aberdeenshire
AB41 9JB

Futher information

Branch Review - Part 1 (PDF, 117KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Falkland

Branch address

High Street
Falkland
Cupar
Fife
KY15 7BZ

Futher information

Branch name

Glasgow Byres Road

Branch address

174 Byres Road,
Glasgow,
G12 8SW

Futher information

Branch name

Glasgow Govan

Branch address

816 Govan Road,
Govan,
Glasgow,
G51 3UP

Futher information

Branch name

Glasgow Pollok

Branch address

Civic Realm Leisure Centre
27 Cowglen Road
Pollok
Glasgow
G53 6EW

Futher information

Branch Review - Part 1 (PDF, 114KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Girvan

Branch address

17 Dalrymple Street
Girvan
South Ayrshire
KA26 9EU

Futher information

Branch name

Jedburgh

Branch address

40 High Street
Jedburgh
Scottish Borders
TD8 6DQ

Futher information

Branch name

Kilcreggan

Branch address

Shore Road,
Kilcreggan,
Helensburgh,
Argyll and Bute,
G84 0JH

Futher information

Branch Review - Part 1 (PDF, 145KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Lanark Bloomgate

Branch address

23 Bloomgate
Lanark
South Lanarkshire
ML11 9EZ

Futher information

Branch Review - Part 1 (PDF, 117KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Lesmahagow

Branch address

9 Abbeygreen
Lesmahagow
South Lanarkshire
ML11 0HD

Futher information

Branch Review - Part 1 (PDF, 117KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Lochmaddy

Branch address

Lochmaddy,
North Uist,
Western Isles,
HS6 5AA

Futher information

Branch name

Millport

Branch address

42 Stuart Street,
Millport,
Isle of Cumbrae,
East Ayrshire,
KA28 0AQ

Futher information

Branch name

Port Glasgow

Branch address

26 John Wood Street
Port Glasgow
Inverclyde
PA14 5HX

Futher information

Branch Review - Part 1 (PDF, 114KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Renfrew

Branch address

1 High Street
Renfrew
Renfrewshire
PA4 8QJ

Futher information

Branch Review - Part 1 (PDF, 113KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Strathaven

Branch address

13 Common Green
Strathaven
South Lanarkshire
ML10 6AQ

Futher information

Branch Review - Part 1 (PDF, 117KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Tarbert (Argyll)

Branch address

Harbour Street,
Tarbert,
Argyll and Bute,
PA29 6TZ

Futher information

Branch name

Tarbert (Harris)

Branch address

Main Street,
Tarbert,
Isle of Harris,
Western Isles,
HS3 3DJ

Futher information