The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

Manage your account

Everything you need to manage your Car Finance plan

As a Bank of Scotland Car Finance customer you’re able to manage your account online. Log in to our Car Finance Portal, using the unique agreement number we sent you and see how quick and easy it is to get started.

  • Make a payment
  • Change your payment date
  • Check your statement
  • Request a settlement figure.

Log in

image of Car Finance Plus Account log in webpage.

If you can't find your agreement number, or you just need to speak to someone about your car finance, you can call Bank of Scotland on +44 (0)333 202 7943. Our phone lines are open from 9am – 6pm Monday – Friday, 9am – 1pm on Saturdays and closed on Sundays.