We can now give you even more help online to meet your needs – whether you’re behind with repayments and want a plan or simply need a hold and some time to get advice.
If you’d like to find out more, just log in to Internet Banking or use our app, then select ‘Need help with your debt or payments?’ on the account menu.
We’ll ask you a few quick questions first and then we’ll see if we can:
- come up with a plan to help you pay off the amount you’re behind by
- give you a hold and the time and space to get some free independent help and advice
- set up a temporary plan to lower or stop your repayments for a while – this isn’t a repayment holiday.