You may have noticed some graphs showing APP fraud rankings on our homepage.

We publish our APP fraud information in line with the requirements issued by the PSR (Payment Systems Regulator). All the information shown is for the year 2022.

What does APP fraud mean?

Authorised Push Payment (APP) fraud is a transfer of funds across Faster Payments, CHAPS or an internal transfer, authorised by a customer where:

  • The customer intended to transfer funds to another person, but was instead deceived into transferring the funds to a different person; or
  • The customer transferred funds to another person for what they believed were legitimate purposes, but which were in fact fraudulent.

What do the APP fraud rankings show?

The graphs show the information provided to the PSR by all the major banking groups across the UK.

You’ll notice that some brands are grouped together. Bank of Scotland is part of the same group which also includes Lloyds Bank and Halifax, so the information shown is a combination of these three brands.

If you’re interested in finding out more, you can read the full report published by the PSR: psr.org.uk/app-fraud-data (link opens in a new window).

What is the PSR?

PSR is an abbreviation of the name: Payment Systems Regulator. It is the UK economic regulator of payment systems operated by UK banks, building societies and payments firms.

A payment system is used to move money electronically. So, whenever you make a contactless payment, transfer money or get paid, a payment system has been used.

Stay safe from fraud

Even if you think you know all their tricks,
fraudsters are using new ones all the time.
We’re here to help.

 

Stay safe from fraud

Even if you think you know all their tricks,
fraudsters are using new ones all the time.
We’re here to help.

 

Understand it

We guide you through the tricks that fraudsters use so you can spot a scam before it’s too late.

Visit the Fraud Hub

Spot it

Get the lowdown on some of the latest scams to look out for. 

See the latest scams

Report it

Think you’ve been targeted by fraudsters? Contact us right away to report a scam.

Report a scam

Stay safe from fraud

Even if you think you know all their tricks, fraudsters are using new ones all the time. We’re here to help.

Understand it

We guide you through the tricks that fraudsters use so you can spot a scam before it’s too late.

Visit the Fraud Hub

Spot it

Get the lowdown on some of the latest scams to look out for. 

See the latest scams

Report it

Think you’ve been targeted by fraudsters? Contact us right away to report a scam.

Report a scam