Post Offices®

Pop to the Post Office if it’s nearer or easier than one of our branches.

Banking at a Post Office

Banking hubs

Owned by Cash Access UK and operated by the Post Office®, they enable our customers a face-to-face banking service. 

Locations and services

Community Bankers

Our Community Bankers provide banking services and account support for customers who may not have a local branch. 

Serving our community

In branch

You can visit us in a branch. Check our locations and opening hours before you visit.

Branch finder

Save yourself a trip

Do your everyday banking with our Mobile Banking app or Internet Banking. It’s safe and secure, and available on iOS and Android devices.

Mobile Banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Stay up to date with notifications.

 

More about our app

Internet Banking

Log in to view or manage your accounts on our website.

 

Log in to Internet Banking

Register


Mobile Banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Stay up to date with notifications. 
Download our app

Internet Banking

Log in to view or manage your accounts on our website.

Log in to Internet Banking

Register

Other banking options

Cashpoints

You'll find cashpoints outside most of our branches. We're also putting in Talking ATMs where you can plug in your headphones and listen to instructions to help you do your banking.

  • Get cash
  • Check your balance
  • Print a mini statement
  • Change your PIN.
Find a cashpoint

Mortgage appointments

Whether you are looking for a mortgage or need support with an existing mortgage, we can help you.

Mortgage support

Accessibility and disability

Find out how we can support your needs so you can bank with us in a way that suits you.

Support when you need it

Your support options

Everyone’s different – but we think all our customers should expect the same care, service and facilities as each other. Tell us which things would make banking that bit easier for you. We’ll put the changes in place where we can – and you won't have to tell us again.

Support options
 

Online events

The Bank of Scotland online events service is here to help you reach your goals. The events take place virtually and are run by subject-matter experts.

Upcoming events

Support when a branch closes

When making changes to our branch network, we always look to understand the impact on our customers – including how they continue to access banking services.

Understanding branch closures

Contact us 

We're here to help. Get in touch in a way that suits you.

Message us in our app

Our virtual assistant can answer more than 240 everyday banking questions. If it can’t help, it will put you through to a helpful human who can.

If you don't have our app download it today to chat to us.

Message us

Talk to us

We are on hand to give support when you need it. Tell us what you need help with, and we’ll point you in the right direction. 

Contact us

SignVideo

With easy access to a BSL interpreter, you can talk directly with one of our advisors. They can help you if you need additional support with your accounts.

Access a BSL interpreter

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Free digital skills training

Get the most out of being online with a free one to one session from the Digital Helpline.
 

Explore lessons

Stay safe online

Even if you think you know all their tricks, fraudsters are using new ones all the time. We’re here to help.

Protect yourself from fraud

New to the UK

Whether you're coming here to live, work or study, or as a refugee or asylum seeker we’re here to help. 

Banking with us

Everyday banking

Manage your money and your details in our app or on our website.

What you can do online

Everyday banking

Manage your money and your details in our app or on our website.

What you can do online