Mobile Branch service closures

We’ve ended our Mobile Branch service. To help you understand why we closed the Mobile Branch service, we created two Closing Branch Review documents. These are available for each route that visited the locations listed.

Part 1 - lets you know how and why we made the decision, including other ways to bank with us. We published this when we announced the closure.

Part 2 - gives a summary of the feedback we got following conversations with customers and the local community. We published this around two weeks before the route ended.

Before we make any changes to our services, we always look to understand the impact on our customers and the local community. This includes how customers can continue to access banking services. For some locations, a Community Banker will visit once the Mobile Branch service ends.

We follow Financial Conduct Authority guidance when announcing closures.

  • Reschedule mobile branch stops

    Stop

    Location

    Further Information

    Stop

    Aberfeldy

    Location

    Moness Terrace Car Park,
    Aberfeldy,
    PH15 2AA

    Further Information

    Stop

    Aberlour

    Location

    Recycling Centre,
    Alice Littler Park,
    Aberlour,
    AB38 9QP

    Further Information

    Part 1 (PDF, 102KB)

    Part 2 (PDF, 318KB)

    Stop

    Aboyne

    Location

    Station Square,
    Aboyne,
    AB34 5HS

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 56KB)

    Stop

    Alford

    Location

    Grampian Transport Museum,
    Montgarrie Road,
    Alford,
    AB33 8AE

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 56KB)

    Stop

    Auchterarder

    Location

    Parish Church,
    24 High Street,
    Auchterarder,
    PH3 1DF

    Further Information

    Stop

    Balfron

    Location

    Stirling Council Public Car Park,
    Buchanan Street,
    Balfron,
    G63 0TF

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stop

    Bankfoot

    Location

    Main Street,
    Bankfoot,
    PH1 4AB

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stop

    Beauly

    Location

    The Priory Hotel,
    The Square,
    Beauly,
    IV4 7BX

    Further Information

    Part 1 (PDF, 134KB)

    Part 2 (PDF, 318KB)

    Stop

    Blair Atholl

    Location

    Village Hall Car Park,
    Ford Road,
    Blair Atholl,
    PH18 5SG

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stop

    Bonar Bridge

    Location

    Opposite the Community Hall,
    Lairg Road,
    Bonar Bridge,
    IV24 3EA

    Further Information

    Stop

    Burghead

    Location

    High Street outside Church,
    Burghead,
    IV30 5UE

    Further Information

    Part 1 (PDF, 102KB)

    Part 2 (PDF, 318KB)

    Stop

    Coldstream

    Location

    Court House Place Car Park,
    Coldstream,
    TD12 4AS

    Further Information

    Part 1 (PDF, 134KB)

    Part 2 (PDF, 318KB)

    Stop

    Coupar Angus

    Location

    Red House Hotel,
    Station Road,
    Coupar Angus,
    PH13 9AL

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stop

    Cullen

    Location

    Town Square Car Park,
    The Square,
    Cullen,
    AB56 4RR

    Further Information

    Part 1 (PDF, 102KB)

    Part 2 (PDF, 318KB)

    Stop

    Dalbeattie

    Location

    Day Care Centre,
    Burn Street,
    Dalbeattie,
    DG5 4AE

    Further Information

    Part 1 (PDF, 135KB)

    Part 2 (PDF, 318KB)

    Stop

    Dornoch

    Location

    Dornoch Retail Park,
    The Meadows,
    Dornoch,
    IV25 3QY

    Further Information

    Stop

    Dunning

    Location

    Near Main Square,
    Tron Square,
    Dunning,
    PH2 0RG

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

  • Reschedule mobile branch stops

    Stops

    Location

    Further Information

    Stops

    Errol

    Location

    Near Village Square,
    The Cross,
    Errol,
    PH2 7QW

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stops

    Fochabers

    Location

    Institute Hall,
    High Street,
    Fochabers,
    IV32 7EP

    Further Information

    Part 1 (PDF, 102KB)

    Part 2 (PDF, 318KB)

    Stops

    Fortrose

    Location

    Medical Practice,
    Station Road,
    Fortrose,
    IV10 8SY

    Further Information

    Part 1 (PDF, 134KB)

    Part 2 (PDF, 318KB)

    Stops

    Gatehouse of Fleet

    Location

    Community Centre,
    Garden Street,
    Gatehouse of Fleet,
    DG7 2JU

    Further Information

    Part 1 (PDF, 135KB)

    Part 2 (PDF, 318KB)

    Stops

    Grantown on Spey

    Location

    Burnfield Avenue Car Park,
    Grantown on Spey,
    PH26 3HH

    Further Information

    Stops

    Helmsdale

    Location

    Opposite The Bridge Hotel,
    Dunrobin Street,
    Helmsdale,
    KW8 6JX

    Further Information

    Stops

    Huntly

    Location

    East Park Street Car Park,
    East Park Street ,
    Huntly,
    AB54 8JE

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 56KB)

  • Reschedule mobile branch stops

    Stops

    Location

    Further Information

    Stops

    Insch

    Location

    Leisure Centre,
    Insch,
    AB52 6LT

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 56KB)

    Stops

    Keith

    Location

    Tesco Store Car Park,
    Moss Street,
    Keith,
    Moray,
    AB55 5HB

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 54KB)

    Stops

    Killin

    Location

    McLaren Hall,
    Main Street,
    Killin,
    FK21 8UW

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stops

    Kingswells

    Location

    Kingswells Community Centre,
    Kingswells Avenue,
    Kingswells,
    AB15 8TG

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 56KB)

    Stops

    Kingussie

    Location

    Duke Of Gordon Hotel,
    Newtonmore Road,
    Kingussie,
    PH21 1HE

    Further Information

    Part 1 (PDF, 134KB)

    Part 2 (PDF, 318KB)

    Stops

    Kinross

    Location

    Green Hotel,
    2 Muirs,
    Kinross,
    KY13 8AS

    Further Information

    Stops

    Kirriemuir

    Location

    29 Roods,
    Kirriemuir,
    DD8 4HN

    Further Information

    Part 1 (PDF, 133KB)

    Part 2 (PDF, 317KB)

    Stops

    Lairg

    Location

    The Main Street,
    Lairg,
    IV27 4AR

    Further Information

    Part 1 (PDF, 137KB)

    Part 2 (PDF, 56KB)

    Stops

    Lauder

    Location

    The Lauderdale Hotel,
    Edinburgh Road,
    Lauder,
    TD2 6TW

    Further Information

    Part 1 (PDF, 134KB)

    Part 2 (PDF, 318KB)

    Stops

    Lossiemouth

    Location

    Harbour Car Park,
    Off Pitgaveny Street,
    Lossiemouth,
    IV31 6BF

    Further Information

    Stops

    Luncarty

    Location

    Opposite Primary School,
    Marshall Road,
    Luncarty,
    PH1 3EX

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

  • Reschedule mobile branch stops

    Stops

    Location

    Further Information

    Stops

    Methven

    Location

    Near Methven Arms Hotel,
    Main Street,
    Methven,
    PH1 3PT

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stops

    Murthly

    Location

    In the Car Park outside Wilks Garage,
    Murthly,
    PH1 4HG

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stops

    Newtown St Boswells

    Location

    Council Headquarters,
    Bowden Road,
    Newtown St Boswells,
    TD6 0SA

    Further Information

    Part 1 (PDF, 134KB)

    Part 2 (PDF, 318KB)

    Stops

    New Pitsligo

    Location

    High Street,
    New Pitsligo,
    AB43 6NF

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 56KB)

    Stops

    Portlethen

    Location

    Cookston Road,
    Portlethen,
    AB12 4NW

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 56KB)

    Stops

    Portsoy

    Location

    Co-op Car Park,
    Seafield Street,
    Portsoy,
    AB45 2QL

    Further Information

    Part 1 (PDF, 102KB)

    Part 2 (PDF, 318KB)

    Stops

    Port William

    Location

    PIRSAC,
    The View,
    Harbour Road,
    Port William,
    DG8 9QF

    Further Information

    Part 1 (PDF, 135KB)

    Part 2 (PDF, 318KB)

  • Reschedule mobile branch stops

    Stops

    Location

    Further Information

    Stops

    Scone

    Location

    Park and Ride,
    Scone,
    PH2 6QF

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stops

    Stanley

    Location

    Car Park opposite Tayside Hotel,
    Mill Street,
    Stanley,
    PH1 4NL

    Further Information

    Part 1 (PDF, 106KB)

    Part 2 (PDF, 56KB)

    Stops

    St John's Town Of Dalry

    Location

    The Lochinvar Hotel,
    Main Street,
    St John's Town Of Dalry,
    DG7 3UP

    Further Information

    Part 1 (PDF, 135KB)

    Part 2 (PDF, 318KB)

    Stops

    Turriff

    Location

    High Street Car Park,
    Turriff,
    AB53 4EN

    Further Information

  • Reschedule mobile branch stops

    Stops

    Location

    Further Information

    Stops

    Westhill

    Location

    Trinity Church,
    Westhill Drive,
    Westhill,
    AB32 6FT

    Further Information

    Part 1 (PDF, 104KB)

    Part 2 (PDF, 56KB)

    Stops

    Wigtown

    Location

    The Old Market Cross,
    The Square,
    Wigtown,
    DG8 9EH

    Further Information

    Part 1 (PDF, 135 kB)

    Part 2 (PDF, 318KB)

    Stops

    Wooler

    Location

    Bus Station Car Park,
    High Street,
    Wooler,
    NE71 6BY

    Further Information

    Part 1 (PDF, 134KB)

    Part 2 (PDF, 318KB)

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