Some savings accounts can be closed online. You can do this if;
You will need to transfer all but £5 or less out of the account. Once the transfer is complete you will be able to see the option to close the account.
Yes, unless you have previously requested that both parties named on the account sign their names to authorise any changes.
Yes, if you choose to close your savings account online we will calculate any remaining interest on the account and if applicable transfer it along with the remaining balance to an account chosen by you. A statement showing your closing balance will be shown on screen, once your account is closed. This screen can be printed or saved.
Please call us on 0345 602 0304
If you are calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0) 1313 37 76 86.
If you cannot close your account online, or prefer to you can close your account at one of our branches.
Log into Internet Banking and you will be taken to the your accounts homepage. Select more actions on the savings account you wish to close.
Choose ‘Account overview’ and select the ‘Close account’ option.
The next page details the balance of your account and requires you to select where you want to transfer the funds to and why you wish to close the account.
You will then be shown a confirmation page detailing the transaction. Check the details and if you are happy click the Confirm button at the bottom of the screen to complete your request.
Finally you will see a confirmation screen with the option to click back to your account overview page. Take careful note of the What you need to do section.