Post Offices®

Pop to the Post Office if it’s nearer or easier than one of our branches.

Banking at a Post Office

Banking hubs

Owned by Cash Access UK and operated by the Post Office®, they enable our customers a face-to-face banking service. 

Locations and services

Community Bankers

Our Community Bankers provide banking services and account support for customers who may not have a local branch. 

Serving our community

In branch

You can visit us in a branch. Check our locations and opening hours before you visit.

Branch finder

Deposit Services

To help you pay cash into your account, Cash Access UK are improving the deposit services in Scotland.

  • Multi-Bank cash machine – an easier, more reliable way to pay in cash, free of charge. Some machines also accept coins.
  • Enhanced services at the Post Office – with more on offer. Some Post Offices include a dedicated banking counter and new deposit machines to speed up things.
Find a deposit service

Bank of Scotland, Lloyds and Halifax are proud to be part of the same family

And you can now use any of our branches for your everyday banking

The simplest and fastest way to do your banking is by using our app or online. But, if you need to use a branch, you can now also visit any Lloyds or Halifax branch. We’re proud to be part of a family.

In our Lloyds and Halifax branches, you’ll get the same friendly welcome and service you’re used to. You can do things like pay in cash and cheques, take out or transfer money, and pay bills. If you’d like to open a new account our colleagues will show you how, using our mobile banking app.

And if you have any accounts with Lloyds or Halifax , you can also manage them in any of our Bank of Scotland branches.

Save yourself a trip

Do your everyday banking with our mobile banking app or online banking. It’s safe and secure, and available on iOS and Android devices.

 

Mobile banking app

  • Join our 1 million app users
  • Simple and secure login.
  • Set up handy notifications.

  

  

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Mobile banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Set up handy notifications.
Download app

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Other banking options

Cash machines

You'll find cash machines outside most of our branches. We're also putting in talking cash machines where you can plug in your headphones and listen to instructions to help you do your banking.

  • Get cash
  • Check your balance
  • Print a mini statement
  • Change your PIN.
Find a cash machine

Mortgage appointments

Whether you are looking for a mortgage or need support with an existing mortgage, we can help you.

Mortgage support

Accessibility and disability

Find out how we can support your needs so you can bank with us in a way that suits you.

Support when you need it

Your support options

Everyone’s different – but we think all our customers should expect the same care, service and facilities as each other. Tell us which things would make banking that bit easier for you. We’ll put the changes in place where we can – and you won't have to tell us again.

Support options
 

Online events

The Bank of Scotland online events service is here to help you reach your goals. The events take place virtually and are run by subject-matter experts.

Upcoming events

Support when a branch closes

When making changes to our branch network, we always look to understand the impact on our customers – including how they continue to access banking services.

Understanding branch closures

You might also like

Free digital skills training

Get the most out of being online with a free one to one session from the Digital Helpline.
 

Explore lessons

Stay safe online

Even if you think you know all their tricks, fraudsters are using new ones all the time. We’re here to help.

Protect yourself from fraud

New to the UK

Whether you're coming here to live, work or study, or as a refugee or asylum seeker we’re here to help. 

Banking with us

Everyday banking

Manage your money and your details in our app or on our website.

What you can do online

Everyday banking

Manage your money and your details in our app or on our website.

What you can do online