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Help from someone you trust
Simple ways a trusted person can help you manage your money
In this guide
Getting support from someone you trust can feel like a big step, but we’re here to guide you through it. In this guide, you’ll discover:
- Simple ways a trusted person can help you manage your money
- How to choose the right support tools for your needs
How someone you trust can help
There may be times when making financial decisions feels harder, for example because of illness, stress, memory difficulties or fluctuating capacity.
We offer safeguards that can give you space, support and reassurance whether that’s tools to help you manage your money safely yourself, or allowing someone you trust to support you without taking over control.
If you want someone to help while you stay in control, we offer:
Trusted Person Card
This is a debit card linked to your current account, that can be given to a trusted friend or family member to shop for essentials or withdraw money.
Trusted Person Alerts
This is a service that lets you choose someone you trust to receive text messages from us, about your current account activity.
For more details on how these support options work, see our types of access page.
Other ways to stay in control
If a little extra support would help you manage spending or borrowing more confidently, we offer tools you can use yourself to stay in control.
Explore your options
We want to make sure you know about our other support options. Here’s one that might suit you.
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