Sharing income and expenses details with us

 

A quick summary

We ask for certain financial information to make sure we offer the most appropriate borrowing options and support for your circumstances.

Here, you can learn more about why we ask for details on your income and expenses, the specific information we need, and how it helps us support you effectively.

Income and expenses sharing explained

Why we ask about your income and expenses

This information enables us to deliver services that are accurately aligned to your needs.

What information we ask you to share

We'll ask for information including:

  • your employment status
  • your annual income before tax
  • your monthly rent or mortgage payments
  • your monthly costs related to education or care
  • the number of individuals who are financially dependent on you.

How this can help you

Providing this information:

  • streamlines future applications, as we won't need to request it again
  • allows us to recommend products that are suitable for you
  • supports us in identifying changes to your circumstances and offering additional help where required.

When and where we’ll ask you

We'll request these details when you apply for a product.

You may also share or update this information in your profile or within 'Your Credit Score'.

Every 3 months, we'll ask you to review these details in the mobile banking app.

Adding or updating your income and expenses details

Mobile app updates

Use the mobile app to add or update details of your income and expenses with us.

Online banking updates

If you don't have the mobile app, you can log in to online banking and add your income and expenses details there. 

Log in

Your privacy matters

Your data is safe with us. We’ll only use it to improve and personalise your experience by recommending products that may be suitable for you. 

You can update your information anytime in the mobile banking app or online banking.

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