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Manage the people you pay
You can do this online
- Control the list of people you pay in Internet Banking or our Mobile Banking app.
- Add or delete someone at any time.
- Keep the list under control and remove clutter.
How to do it
We'll take it step by step.
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- Log in and select More actions from your account.
- Select Payments and Transfers, then Manage Recipients.
- Manage your existing recipients using the Pay link or X icon.
- All done. You've paid or deleted that recipient.
- Log in and select Pay & transfer from your account.
- Select Choose who to pay.
- To add a recipient, select Pay new. To pay or delete an existing recipient, select Manage next to their details. You can choose to make a payment or delete them.
- All done. You've added, paid or deleted that recipient.
Getting started online
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Branch
You can visit your nearest branch to manage the people you pay.
Phone
Phone us on 0345 721 3141 (+44 173 3347007 from outside the UK). 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
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