If your debit card is lost or stolen you can report it and request a replacement online if you are registered for Internet Banking or through your Bank of Scotland Mobile Banking app.
If there is a problem with your debit card or PIN, you can report it and request a replacement through Internet Banking or through the Bank of Scotland Mobile Banking app.
If a payment has been taken incorrectly from your account we may be able to help.
Learn about what we do to help keep your money secure and see what you can do to minimise the risk of fraud.
Earn up to 15% cashback with Everyday Offers and the chance to win one of your purchases back up to the value of £500 on a monthly basis with ‘It's on Us’.
You need to be registered for Internet Banking to activate and use Everyday Offers1.
Saving doesn’t have to be complicated. That’s why we’ve come up with Save the Change®, a simple everyday way to save for the things you want.
You need to be registered for Internet Banking to activate and use Save the Change®2.
Whether it’s grabbing a bite to eat or booking this year’s sunny break, your Visa debit card is the easy way to pay.
Withdraw money from any cash machine that shows the LINK or VISA sign.
You can use your VISA debit card for purchases and to withdraw cash at ATMs when you go abroad, just look for the VISA symbol. Your Bank of Scotland debit card offers the following benefits:
Charges will apply for using your VISA debit card abroad. For more information on charges, visit our travel section.
You no longer have to tell us when you are travelling abroad. Our fraud and security systems are always on the lookout for suspicious activity on your accounts meaning you can relax when you are away making going abroad stress free.
Have an enjoyable trip!