Accessing your packaged bank account benefits

At Bank of Scotland we are always looking for new ways to improve our products and services. If you have one of our packaged bank accounts and use online banking, you can already access most of your packaged bank account benefits information in one place - at your own convenience, 24 hours a day, 7 days a week.

We're making it even easier to manage your account benefits

We've introduced a new ‘single sign on’ feature. This will make it easier for you to manage the following packaged bank account benefits via the third party providers website and online banking:

  • Mobile Phone Insurance
  • Travel Insurance
  • AA Breakdown Family Cover

Ways you can access your benefits

You can access your packaged bank account benefits, view policy details and make a claim in the app and via online banking.

    1. Open your mobile app and sign in. 
    2. On your Packaged Bank Account, click on the 3 dots.
    3. Scroll down to click on View account benefits.

    Scan the QR code to download the app

    1. Log in to your online banking.
    2. Next to your Packaged Bank account click More actions.
    3. Click on Account Information and Benefits and then scroll down to View account benefits.

    Ready to log in?

    When you log in, we’ll ask for:

    • your User ID
    • your password
    • part of your memorable information

    If you don’t know these or they aren’t working, you can reset them online.

  • If you don’t bank online or you’d prefer to speak with someone, please call us.

Getting started online

 

Mobile banking app

  • Join our 1 million app users
  • Simple and secure login.
  • Set up handy notifications.

 
 

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Mobile banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Set up handy notifications.
Download app

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

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Bank account support

We're here to help you get the most out of your bank account.

Bank account support

Bank account support

We're here to help you get the most out of your bank account.

Bank account support