Identity Monitor

Advice and guidance to help you spot the signs of identity theft early enough to take action.

Identity Monitor is an exclusive Premier Account service that helps you spot the signs of identity theft early. Your credit profile is continuously monitored for you by leading credit reference agency, Experian, who will warn you of any significant changes so you can take action if you suspect fraud.

Key Benefits

  • Helps you spot the early warning signs of identity theft.
  • Regular text or email alerts to certain changes to your Experian credit report.
  • Unlimited access to your Experian credit report online.
  • Dedicated case worker if you become a victim of identity fraud.

Key exclusions

You must complete registration to activate the credit report and monitoring service.

Identity Monitor is not available as a standalone product. It is only available as a benefit of our Premier Account.

Registering for Identity Monitor

You can complete the form online by visiting the Account Benefits tab of your Premier Account in your Internet Banking and following the instructions. Alternatively, you can call the Identity Monitor team on 0800 064 0402 or 0344 481 8005.

Once you have registered you can view your Experian credit report, score and statement at any time using the Identity Monitor website, which is provided by Experian Ltd. This is accessible through the Account Benefits tab of your Internet Banking. Alternatively you can call the Identify Monitor on 0800 064 0402 or 0344 481 8005.

Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.