Call us from our app

By calling us from our app you will already be logged in and verified, so there is no need to remember any passwords.

Mobile Banking app

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  • Join our 1 million app users.
  • Simple and secure log in.
  • Stay up to date with notifications.

 
More about our app

Mobile Banking app

  • Join our 1 million app users.
  • Simple and secure log in.
  • Stay up to date with notifications.
Download app

Useful links

Here are some useful links for the most popular queries:

Statements

Transfers and payments

Lost and stolen

Unrecognised transactions

Change my details

Step by step guide to call from the app

1. Select 'Support'

Select 'Support' from the bottom menu or use the search bar at the top and enter 'Call us'.

To call through the app, you must be calling from the mobile phone number registered with us. If it's incorrect, you can change your mobile number online.

2. Select your type of query

Select 'Call us'. You'll then need to pick what type of query you have from the four options. These are 'Your accounts', 'New product enquiries', 'Internet Banking' and 'Other banking query'.

3. Call an adviser

Check the correct options have been picked, then select 'Call us'. You will then be connected to a friendly adviser who will know it's you and be ready to help.