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By calling us from our app you will already be logged in and verified, so there is no need to remember any passwords.
Select 'Support' from the bottom menu or use the search bar at the top and enter 'Call us'.
To call through the app, you must be calling from the mobile phone number registered with us. If it's incorrect, you can change your mobile number online.
Select 'Call us'. You'll then need to pick what type of query you have from the four options. These are 'Your accounts', 'New product enquiries', 'Internet Banking' and 'Other banking query'.
Check the correct options have been picked, then select 'Call us'. You will then be connected to a friendly adviser who will know it's you and be ready to help.