Support for customers impacted by coronavirus (COVID-19)
As the impact of coronavirus is felt across the UK, we understand many of our Home Insurance customers have concerns about how it could affect their Home Insurance policy.
Due to the challenging times we’re all experiencing, our call waiting times may be longer than usual but we will answer your call as soon as we can. So that we can support those in the most vulnerable situations, we ask that you only call if your enquiry is urgent.
In the meantime, your peace of mind is still our top priority. So, we’ve put in place some frequently asked questions to support you.