If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Online Banking & Savings

Managing your accounts online

For help with your registration as well as with keeping your account and personal details up-to-date.

Moving money

For information on creating, amending and viewing your payments and transfers online.

Paper-free service

For advice on registering for the Paper-free service, managing your statements online and using money management tools.


For information on how to arrange a new overdraft or amend an existing overdraft.

Security and technical information

Keeping your money safe online and tips on what you can do to protect you and your computer.

Internet Only Accounts

More information on how to manage our Internet Only Accounts online.

Holiday money

For advice on ordering your foreign currency and travellers cheques online as well as details on collection. 

Power of Attorney

For information on managing Power of Attorney accounts online.