I already invest with Bank of Scotland

If you’re an existing customer and need a little guidance on managing your account then we can help.

Updating your personal details

Changing your address

  • Share dealing – please call us on 0345 606 11 88. Call costs may vary depending on your service provider.
  • Ready-made investments – please login to Internet Banking, click on ‘Your Profile’ and then ‘Change my details’ on the left-hand side.

Changing your bank details

  • Share dealing – please login to Share Dealing Online, click on ‘Account Management’ in the right-hand navigation bar, and then ‘Change Payment Details.
  • Ready-made investments – please login to Internet Banking, go to your investment account and then click on ‘Change Payment Details’ in the right-hand navigation bar.

Need help with something else?

If you’re struggling to find what you’re looking for then you can contact us by phone or web chat

I'm an existing customer | Investing | Bank of Scotland

Bank of Scotland Share Dealing Service is operated by Halifax Share Dealing Limited. Halifax Share Dealing Limited. Registered in England and Wales no. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire, HX1 2RG. Authorised and regulated by the Financial Conduct Authority, 12 Endeavour Square, London, E20 1JN under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.