I already invest with Bank of Scotland

If you’re an existing customer and need a little guidance on managing your account then we can help.

What are you looking for?

 

Updating your personal details

Changing your address

  • Share Dealing – change your address by completing the change of address form within help and guidance once logged in.

    Please note, your address will be updated within 10 working days and we will email you to confirm the change. If your email address has been updated in the last 12 months we will send a letter to both addresses.
  • Ready-made investments – please login to Internet Banking, click on ‘Your Profile’ and then ‘Change my details’ on the left-hand side.

Changing your payment details

  • Share dealing – please login to Share Dealing Online, click on ‘Account Management’ in the right-hand navigation bar, and then ‘Change Debit Card’* or ‘Change Bank Account’. If you need to update your billing address you can do so using the ‘Change Debit Card’ option.
  • Ready-made investments – please login to Internet Banking, go to your investment account and then click on ‘Change Debit Card’ or ‘Change Bank Account’ in the right-hand navigation bar. If you need to update your billing address you can do so using the ‘Change Debit Card’ option.

    *Please note, at the moment it’s not possible to update debit card details through the app. We’re working to get this fixed as soon as possible and apologise for any inconvenience. You can update your debit card by logging in on the Internet Banking or Share Dealing desktop sites.


We’re making it easier to view and access your Share Dealing account.

Find out more on how to do this in Internet Banking

Get to know your Share Dealing account

  • Funding your account is simple:

    1. Log in to your account and select ‘fund & withdraw’ from ‘account management’ from the right hand navigation
    2. Select ‘Transfer money in’ from your chosen account.
    3. Add the amount you wish to deposit and select ‘continue’.

    Please note, if you wish to change the payment account select ‘change payment details’.

  • To withdraw money simply do the following:

    1. Log in to your account and select ‘fund & withdraw’ from ‘account management’ in the right hand navigation
    2. Select ‘withdraw money out to’ from your chosen account.
    3. Add the amount you wish to withdraw and select ‘continue’.

    You can only withdraw money to your bank which shows as 'available to withdraw'. Please note, if you want to withdraw money from a recent sale your trade will need to be settled. You can find the settlement date on your dealing reference number.

  • You can buy or sell investments in a few simple steps:

    1. Log in to your account and select ‘dealing’ from the right hand navigation
    2. Select the type of investment and ‘buy’ or ‘sell‘ and enter the ‘stock company name’ or ‘company code’
    3. Choose the ‘number’ or ‘value’ of stock and select ‘continue’.

  • Regular investing allows you to top up your investments monthly:

    1. Log in to your account and select ‘regular Investments’ from ‘dealing’ in the right hand navigation
    2. Select ‘Investment plan’ and ‘add Investment’ then add the ‘Investment name’ or ‘company code’
    3. Choose the ‘amount’ to invest and review the charges. If happy select ‘continue’.

Need help with something else?

If you’re struggling to find what you’re looking for then you can contact us by phone or web chat

Bank of Scotland Share Dealing Service is operated by Halifax Share Dealing Limited. Registered in England and Wales No. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire HX1 2RG. Authorised and regulated by the Financial Conduct Authority under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.