I already invest with Bank of Scotland

If you’re an existing customer and need a little guidance on managing your account then we can help.

Updating your personal details

Changing your address

  • Share Dealing – change your address by completing the change of address form within help and guidance once logged in.

    Please note, your address will be updated within 1 week and we will email you to confirm the change. If your email address has been updated in the last 12 months we will send a letter to both addresses.
  • Ready-made investments – please login to Internet Banking, click on ‘Your Profile’ and then ‘Change my details’ on the left-hand side.

Changing your bank details

  • Share dealing – please login to Share Dealing Online, click on ‘Account Management’ in the right-hand navigation bar, and then ‘Change Payment Details.
  • Ready-made investments – please login to Internet Banking, go to your investment account and then click on ‘Change Payment Details’ in the right-hand navigation bar.


We’re making it easier to view and access your Share Dealing account.

Find out more on how to do this in Internet Banking

Need help with something else?

If you’re struggling to find what you’re looking for then you can contact us by phone or web chat

I'm an existing customer | Investing | Bank of Scotland

Bank of Scotland Share Dealing Service is operated by Halifax Share Dealing Limited. Registered in England and Wales No. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire HX1 2RG. Authorised and regulated by the Financial Conduct Authority under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.