Hi, I’m Jude, and I'm a Bank of Scotland Digital Assistant.
Did you know that you can view your PIN in the app?
It works for debit, and credit cards.
For credit cards you must be the main cardholder.
You must be securely logged in to use this feature.
Let me show you how it works.
Log in to the app and choose Cards at the bottom right of the screen.
Here, you can swipe to choose the relevant card, and then select View PIN.
To view your PIN, select Show PIN.
It will then appear on screen for 10 seconds.
You've now viewed your PIN and can revisit it at any time.
If you want to change your PIN or have locked it whilst shopping and need to unlock it, you can do this at most UK cash machines by following the on-screen instructions.
If you've blocked your PIN at a cash machine, you can message us, and we can unblock this for you.
If you have any questions or need more help don't worry.
You can message us anytime by selecting Support or Search, in the app.
We're here for you 24/7, and we'll be happy to help.