What you can do
- Speak to an adviser.
- Handle everyday banking on your personal current, savings, share dealing and credit card accounts.
- Pay bills and transfer money to any UK account* using our no-wait automated service.
- and much more.
*If you’re sending money to a new recipient, you’ll need to speak to an adviser first to set them up as a payee.
Check your Operating system requirements
Before using SignVideo BSL Live, please ensure you meet these basic requirements as a minimum:
- PC with a webcam.
- Microsoft Internet Explorer V7, 8 or 9 or Safari.
- Bandwidth of at least 256 kbp/s upload and download (384 kbp/s recommended).
Note: If this is your first time, you will need to download a one-off Live plug-in. The Live plug-in enables good video quality and ensures that your calls are secure. Please follow the instructions once you are connected to the Web Access page.
This service to Bank of Scotland is free from your own home, (9am to 5pm, Monday to Friday).
For troubleshooting and technical guidance, please contact help@signvideo.co.uk or call 0208 463 1120.