Set up our app

Join our 1 million app users 

  • Log in with your fingerprint or Face ID
  • Stay up to date with app notifications
  • View card and PIN
  • Freeze your debit or credit card
  • View your upcoming and regular payments.
How to do it

How to do it

We'll take it step by step.

  1. Scan the QR code (desktop only) or select Download app (mobile) to install the app.
  2. Once open, select Log in if you already use Internet Banking. If not, select Register and follow our registration guide.
  3. Enter your username and password. Use the same details you do for Internet Banking.
  4. Next, enter 3 characters of your memorable information as indicated.
  5. Now we'll do a quick security check to confirm it's you. Select a number for us to call you on.
  6. You'll get a 4-digit code on your screen. We'll call you and ask you to say or key the code that comes up on your phone.
  7. All done, you're up and running.

Getting started in our app

Mobile Banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Stay up to date with notifications.


More about our app


Mobile Banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Stay up to date with notifications. 
Download our app

Online security

Biometric logon

Biometrics use your fingerprint or face recognition to make signing into our app faster and more secure.

More about biometrics

How secure is our app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.
 

More about app security

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Message us online

Get answers to your everyday banking questions. Log in to our app or Internet Banking to get in touch.

How to message us

Our app explained

Find the answers to some of our common app queries.
 

Frequently asked questions

App notifications

Opt-in to notifications about payments, weekly spend summaries or updates as you use your card.

More about app notifications

Everyday banking

Manage your money and your details in our app or on our website.

What you can do online

Everyday banking

Manage your money and your details in our app or on our website.

What you can do online