Stay organised and get a clear picture of your balance by viewing your transactions online.
To do this, select 'view statement’ on the relevant account from your homepage to see your current balance, available funds and transaction history.
By clicking on a transaction, you can see where, how and when it was made. You can also see pending card transactions and paid-in cheques being processed, or search for a transaction from several years ago.
It’s easy to forget what you have spent and where. To help you remember, select any transaction to see useful information such as the type of shop, location and how you made the payment.
We explain what each transaction means. If you do not recognise the transaction, or need more support, just select ‘I need more help to identify a transaction’.
Life is full of surprises, but how much is coming out of your account shouldn’t be one of them.
To keep on top of things, regularly use ‘View pending transactions’ to reveal any paid-in cheques being processed and recent card transactions that have not yet been taken from your account balance. Pending transactions will also show some contactless transactions, although most will appear directly on your statement within a few days.
Select ‘View Upcoming Payments’ to see details of Direct Debits, standing orders and future payments due soon.
If you are looking for a particular transaction, save yourself time by using the handy search tool to find any transaction over a three month period. You can search by date, description or the type of transaction.
You can view, download and print a copy of your statement from January 2018 onwards in PDF format from your Digital Inbox which you can access via the Account Overview page.
You can also download statements of your transactions for the last seven years via ‘Statement Options’ on the Statements page. If you need to order a copy of your statement by post, you can also do this via the 'Statement options' dropdown menu.
