Help Centre

Support and wellbeing

Whether you are worried about gambling, supporting a loved one through challenging times, or affected by illness, we have advice and guidance for you. We are by your side.

Supporting your wellbeing

Support with the cost of living

With the current rising cost of living impacting many of us, keeping on top of your money might be worrying. Our tools and support can help you stay on top of your spending.

Help with money worries

Help me manage my money

Free independent help and support

Worried about paying your mortgage?

Whether you’re concerned about making future payments, or you’ve already missed one, find out what support we can offer you.

Life events

We have support to help you through life’s key moments. Whether you are buying your first home, or dealing with a bereavement, you are not alone.

Life’s key moments

Supporting Ukraine

Find out more about how we are supporting our customers and the people of Ukraine.

*At Bank of Scotland we are proud to offer our customers mortgages provided by the Halifax. You will be directed to the Halifax website where you can find detailed information on the general basics of mortgages, and the particular features of Halifax mortgages.

Tools and calculators.

Tools and calculators.

Our calculators and tools could help you find the right product for you and make the most of your money.

Use our tools and calculators

Coronavirus support

Service status

See how well our services are currently working, check on any planned work we've got coming up and what it might mean for you.

More about service status