Help with PIN issues

Manage online and in person

  • You can solve many PIN issues online.
  • View your PIN securely in our Mobile Banking app.
  • Change your PIN at most UK Cashpoints®.

For security reasons, we will not provide your PIN over the phone.

Getting started in our app

Mobile Banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Stay up to date with notifications.


More about our app


Mobile Banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Stay up to date with notifications. 
Download our app

More help with your card or PIN

Manage how your cards are used, report your card lost or stolen or view your PIN online.

Read our guides

More help with your card or PIN

Manage how your cards are used, report your card lost or stolen or view your PIN online.

Read our guides