Your Credit Score
Thinking about applying for credit? Check Your Credit Score for free, with no impact on your credit file.
To use our online service your registered address needs to be within the UK.
Debit card customers
Call 0345 721 3141 (Lines open 8am – 8pm, seven days a week). If you are calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0) 1313 37 42 18. Not all Telephone Banking services are available 24 hours a day, seven days a week.
Credit card customers
Not all Telephone Banking services are available 24 hours a day, seven days a week.
You can also visit us in branch.
Debit card customers can view their card details in our app the following day.
Credit card customers can continue to view existing card details in the app and use them to make purchases online or over the phone.
We send contactless cards to all eligible accounts unless you have opted out of contactless in the past.