Go paper-free
Amend paper-free preferences for your statements and correspondence.
Report your card lost or stolen
You can do this online
- It's safe and secure.
- Your card will be blocked immediately.
- And it saves you a phone call.
Once you've cancelled your card, it can’t be reinstated.
If you’ve misplaced your card, you can freeze your card temporarily.
How to do it
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If you're not registered for Internet Banking, you can call us. If you prefer to bank in person, there’s a range of services in your local area.
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Apple Pay is not available on all debit cards, credit cards and accounts. Restrictions include: Non-personal accounts, Visa credit cards, Electron cards, additional credit card holders and customers under 13 years of age. Available on iPhone 6/6+ and above, iPad with Touch ID and Apple Watch
Google Pay is not available on all debit cards, credit cards and accounts. Restrictions include: Electron cards, Visa credit cards and additional credit card holders, non-personal accounts, Basic Bank accounts and customers under 13 years. Google Pay app must be downloaded and is available on Android devices with contactless capability (NFC), running on the Android 4.4 KitKat Operating system or newer.