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Update your address
How to change your address using your phone or tablet.
To change your address in our app
Other ways to change your address
-
Branch
You can visit your nearest branch to change your address.
Phone
Phone us on 0345 721 3141 (+44 131 337 4218 from outside the UK).
Write to us
You can write to us at:
Bank of Scotland
PO Box 23581
Edinburgh
EH1 1WHPlease quote the following reference number: P1COA. We will also need your:
- Name
- Old address
- New address
- Product account or policy number
- Date of birth
- Phone number or email address
- Signature.
If you have a personal product or service with the following parts of the Lloyds Banking Group we'll let them know you've changed your address:
Halifax
Bank of Scotland
MBNA
Lloyds Bank Private BankingFor any insurance set up by us, please contact your provider to update them with your new address. It could affect your policy if you don’t.