It’s simple to Register

Mobile Banking app

  • Join over 1 million of our customers who already use our app.
  • You can login securely with your fingerprint or Face ID.
  • Stay up to date with notifications.
Download app

Internet Banking

Registering through Internet Banking lets you access you accounts using our website, usually from a computer or tablet. 

Register now

How to register

  1. We’ll ask for your name, date of birth, postcode and account details for one of your Bank of Scotland accounts.
  2. Next you’ll create your User ID and password. For Mobile Banking, depending on the type of phone you have, you can log on securely using your fingerprint or Face ID.
  3. You’ll see our terms and conditions at this point. Now we’ll do a quick security check to make sure it’s you. Select which phone number you want us to call.
  4. Make a note of the 4-digit code you see on screen. Keep this code private. Then we’ll call you on the number you chose.
  5. We’ll ask you to read out the code or key it in using the numbers on your phone.
  6. That’s it, you’ve set up your details and now you can log in to our app or Internet Banking.

Keeping you safe

If we need to give you a code to use in our security check, we’ll only show it on your Internet Banking screen or by post if you have specifically requested this. 

Don’t trust anyone who gives you a code over the phone or webchat. Please keep this code private. You'll only get an automated call if you've requested one.