The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

Update your phone number

If you have a new phone number, let us know so that you can continue to set up new payments in Internet Banking.

Please note: For your security, when you update a phone number, it'll be 2 days before we can use the new number to call you if you're setting up a new recipient in Internet Banking.

Log in to Internet Banking

You can update your phone numbers by logging in to Internet Banking.
Our demo shows you how to do this.

Log in to update your phone number

View our demo