If you ask us to transfer money electronically from your account to another UK account using the CHAPS system we’ll charge you a fee of £25.
Sending money outside the UK or in a foreign currency
View information on our fees and charges to send money outside the UK or in a foreign currency.
Electronic payments from outside the UK or in a foreign currency
View information on our fees and charges to receive money outside the UK or in a foreign currency.
Getting paper copies of your statements is free.
You may ask us to use a number of special services relating to foreign currency. Ask at any of our branches for details.
Withdrawals by banker’s draft
You cannot withdraw any amount less than £500 from your savings account by banker’s draft
Using cash machines for non-sterling cash withdrawals
If you use your savings card to withdraw cash from a cash machine in a currency other than sterling, it is converted to sterling on the day it is processed. Visa convert the currency using the Visa Payment Scheme exchange rate on the day.
We will charge you a non-sterling transaction fee of 2.99% of the value of the transaction and a non-sterling cash fee of £1.50. Where you allow the cash machine operator/financial service provider to make the conversion to sterling, we will only charge a foreign cash fee of £1.50. The provider of the foreign currency may make a separate charge for conversion.
Interest for overdrawn accounts
You shouldn’t allow your savings account to become overdrawn. If this does happen we won’t currently charge you any interest, but you should repay your overdrawn balance immediately.